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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adam Kivel

July 3, 2025

5  out of  5
rating by Adam Kivel
"The team is impeccably helpful, super thoughtful, and always on top of any concern. They've helped me out with both car and home insurance and have been incredible to work with. Monika is a star!"
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Jessica Smith

July 2, 2025

5  out of  5
rating by Jessica Smith
"Monika and Jeannette are wonderful to work with at this State Farm office. We have multiple policies with this agent's office and they always deliver excellent and informed service. Monika is my point person for all of my business policy needs such as providing COI's and business vehicle coverage/updates. I do not know what I would do without Monika and Jeannette as they are the absolute most helpful employees at Mike Janet's State Farm office."
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Nicholas Marino

June 25, 2025

5  out of  5
rating by Nicholas Marino
"I’ve been with Michael J Janet’s State Farm office since I first got my license 24 years ago, and for the past few years, Monika Perfetti has been my dedicated agent. She’s fantastic! Always responsive, whether I need coverage for a new car or condo, proof of insurance for a loan or storage unit, or extra coverage for something like renting a car through Turo. She’s quick, thorough, and takes the time to explain anything I don’t fully understand. Monika makes insurance feel easy, which is saying a lot. I highly recommend working with her if you want someone knowledgeable, reliable, and easy to talk to."
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Phil Schuster

June 19, 2025

5  out of  5
rating by Phil Schuster
"My wife and I are long-time (more than ten years) insureds through Michael Janet's State Farm Agency, and we have consistently received efficient, friendly and professional service and advice from Mr. Janet and his staff."
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Mylinh Lov

June 14, 2025

5  out of  5
rating by Mylinh Lov
"I have been with Michael Janet's office for several years now and Jeannette Slefo have been incredibly responsive and efficient anytime I have questions. I appreciate how easy she makes the process with everything."
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Gayle Michel

June 13, 2025

5  out of  5
rating by Gayle Michel
"I have been with State Farm for decades and whenever I contact my agent, I receive great customer care and follow up! Monika this year has been worth her weight in gold as it relates to information, resources and incredible customer service!!!"
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M. K.

June 9, 2025

5  out of  5
rating by M. K.
"As far as I'm concerned, the Michael Janet Agency IS Monika Perfetti and because of Monika, the agency gets my 5 stars. She has assisted me with questions and concerns at every turn. She's responsive, knowledgeable and positive, always coming up with an answer I need. Working with her is easy and I learn a whole lot."
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charlotte malek backman

June 7, 2025

5  out of  5
rating by charlotte malek backman
"“ I’ve had a great experience working with Jeannette Selfo at the State Farm. They’re incredibly knowledgeable and always willing to take the time to explain complex policies in a way that’s easy to understand. They help me find the right coverage at a price that fit my budget, and they were very responsive to my questions throughout the process. I also appreciate their professional and friendly demeanor . Highly recommend!”"
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Lisa Golub

June 6, 2025

5  out of  5
rating by Lisa Golub
"I have had State Farm as my insurance agency for decades. I can say that no matter what my question is, or my concern, Monika is always ready and willing to help me understand the nuances of my polices and answer all of my questions."
We responded:
"Lisa, Thank You for your kind words! My Agency strives to make customer service our number 1 Priorityl"
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Peter Grafner

June 3, 2025

5  out of  5
rating by Peter Grafner
"Nelson treated me in a courteous and highly professional manner."
We responded:
"Thank You Peter! Nelson is our newest assistant and it's good to hear he is doing things right!!! "
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Karina Godinez

May 25, 2025

5  out of  5
rating by Karina Godinez
"Nothing but THE BEST SERVICE FROM MONICA!!! Over the past decade she has consistently looked out for my family from just getting the bill paid on time to dealing with all the claims and renewals that come with life! I so appreciate having a hard working individual in this industry. She is a gem of a human being♥️"
We responded:
"Karina, Thank you for the kind words! It's always great to hear praise from our loyal policyholders!"
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Hasmig Nielsen

May 21, 2025

5  out of  5
rating by Hasmig Nielsen
"Michael Janet State Farm is very professional and very family oriented. I have been with them for over 20 years. We have alot of confidence in them because they have always been there for us. Highly recommend Michael Janet State Farm."
We responded:
"Thank You Hasmig! It is our pleasure to handle your insurance needs!"
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Nettie

May 20, 2025

5  out of  5
rating by Nettie
"Monika Perfetti is most helpful, and professional. She is very efficient, and always answers my questions. I highly recommend her, and The Michael Janet State Farm Agency."
We responded:
"Monika and I thank you Nettie!"
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Alejandro Gonzalez

May 20, 2025

5  out of  5
rating by Alejandro Gonzalez
"Monika has been my go to person for a few years now and she is very quick to respond and getting stuff done for me!"
We responded:
"Thank You Alejandro! We love being there for our insureds."
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ADG-79

May 16, 2025

1  out of  5
rating by ADG-79
"The customer service is not very good. The woman who answers calls sounds abrasive and rude. It’s either she doesn’t have patience or lacks the ability to handle whatever little stress she gets behind that desk of hers. It can also be personal, but either way, if it is, don’t bring it to work. Terrible service. I’m definitely going elsewhere. Too many insurance companies out there for me to have to deal with rudeness like that. It’s Trash!"
We responded:
"ADG, I am sorry you found the customer service not up to your expectations! For 50 YEARS, my Agency prides itself on providing top notch customer service. Please call me, to discuss your concerns. "
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H. Stewart

May 15, 2025

5  out of  5
rating by H. Stewart
"Michael Janet has with me for years. Credit also for his staff, great service, their tell me they are smiling. Great Job ☺️☺️☺️☺️☺️"
We responded:
"Thank You Hope, for your vote of confidence!"
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Phillip W Pappas

April 24, 2025

5  out of  5
rating by Phillip W Pappas
"Experienced professional and consistent agency!!! Excellent customer service."
We responded:
"Thank You Phillip! It is a please to work with clients like you. "
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Theresa Markham

April 8, 2025

5  out of  5
rating by Theresa Markham
"Michael Janet's office is a family tradition I inherited when I married. I'm so grateful to them for customer care that is above and beyond anything I would have ever expected for the last 18 years. I couldn't recommend them more, and if I could, I'd give them a sixth star."
We responded:
"Thank you, Theresa for taking for your heartfelt recommendation! Clients like you make my Agency GREAT. "
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Richard Witry

January 7, 2025

5  out of  5
rating by Richard Witry
"Excellent service. Explains matters with clarity. Recommend highly."
We responded:
"Thank you Richard for the kind words! It is our mission to provide excellent customer service to our policy holders! "
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Burt Burdeen

December 1, 2024

5  out of  5
rating by Burt Burdeen
"Really glad I got to know Michael and his staff. Although I was originally with a quality insurance company before, Michael was there for the service and advice that the other company never had, except to charge and up charge all the time. Would I recommend him? No question. Thanks a bunch."
We responded:
"Thank you Burt! It is our pleasure to work with quality people like you."
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Brian S

September 30, 2024

5  out of  5
rating by Brian S
"Michael's office and staff are great! Been with them for over 29 years now. Highly recommended!"
We responded:
"Thanks Brian! It's always great to hear from our policyholders! "
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SJ H

August 14, 2024

5  out of  5
rating by SJ H
"He is a professional and so competent that I could change my auto insurance with very desirable coverage for me and my family. I appreciate it for his quick response and assistance."
We responded:
"Thank you for your kind words! We strive to follow our moto "Like a Good Neighbor". "
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Leo1

August 13, 2024

1  out of  5
rating by Leo1
"Monika perfetti has really bad manners especially when calling the office to get any information. She acts as though your are inconveniencing her when she answers the phone. Jeanette selfo is another agent/manager who is unbearably rude , I had to deal with her in the past. I’m not sure how Micheal Janet hired such agents. All the very best have retired from this office. Go somewhere else where they will treat you like a priority ."
We responded:
"Leo1, I am sorry your experience did not meet your expectations, or our standards. Feel free to contact me with any future questions or concerns. "
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ken wink

July 21, 2024

5  out of  5
rating by ken wink
"I had reason to call the state farm office(michael janet) agent regarding questions about our two cars. the new system that is now being used is confusing. I spoke to office manager Jeannette who patiently addressed my concerns and never rushed to end the call until I was satisfied and had my answers.great service.been a state farm customer for 55 years and feel well taken care of."
We responded:
"Ken, thank you for taking the time to give us a review. We always appreciate hearing from our insureds. Also a big thank you for giving us the privilege of being your insurance agency of choice for 55 years! "
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ted grunebaum

July 12, 2024

5  out of  5
rating by ted grunebaum
"Michael and team have taken care of me and my family for decades. Great service and support, would recommend them highly."
We responded:
"Thank you, Ted we truly appreciate your business! "